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Tata 1MG Labs Executive – Blended Process (Apprentice)
Job Description
Key Responsibilities
• Handle blended process tasks (80% voice, 20% non-voice) • Communicate clearly with customers regarding healthcare services • Follow process guidelines and quality standards • Maintain accurate system entries and documentation • Work in rotational shifts as per business requirements
Mandatory Requirements
• Undergraduate or Graduate candidates • Good communication skills • English proficiency at Versant-4 level • Willingness to work in rotational shifts • Comfortable with work from office setup
Preferred Skills
• Prior BPO or healthcare process experience • Basic computer and system handling skills • Ability to manage voice and non-voice tasks
Benefits & Perks
• Stable role with Tata group organization • Fixed monthly stipend during apprenticeship • Exposure to healthcare blended process • Opportunity for long-term growth based on performance
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