written by sharukh khan
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Hero Carrier Blended Process Executive – job in noida
Job Description
Key Responsibilities
• Handle blended process tasks (80% voice, 20% non-voice) • Respond to customer queries via calls and chat • Maintain accurate records and system updates • Follow process guidelines and quality benchmarks • Work in rotational shifts
Mandatory Requirements
• Undergraduate or Graduate candidates • Good communication skills • Versant-4 English proficiency • 0–6 months BPO experience in chat or service • Willingness to work rotational shifts
Preferred Skills
• Undergraduate or Graduate candidates • Good communication skills • Versant-4 English proficiency • 0–6 months BPO experience in chat or service • Willingness to work rotational shifts
Benefits & Perks
• Stable apprenticeship role • Fixed monthly stipend • Exposure to blended BPO process • Career growth opportunities based on performance
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